Privacy Policy
1. Introduction
This Privacy Policy explains how SAMIRO (ARYANTAA RETAIL) (“we”, “our”, “us”) collects, uses, shares, and protects your personal data when you access or use our website (the “Platform”). Certain sections of the Platform may be viewed without registration.
By visiting or using the Platform, you consent to the practices described in this Privacy Policy and agree to be governed by the laws of India. If you do not agree, please discontinue use of the Platform.
Your personal data will be stored and processed primarily in India.
We do not offer products or services outside India.
2. Information We Collect
We may collect the following types of information:
a. Information you provide
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Name, date of birth, address
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Mobile number, email ID
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Identity/address proof
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Payment details (bank account, UPI, card information, etc.)
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Any information entered during registration, purchases, or customer support
Sensitive data is collected only with your consent and as allowed by law.
b. Automatically collected information
We may track:
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Your browsing behavior
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Preferences
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Interaction with our Platform
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Transaction history on SAMIRO and partner platforms
This information may be analyzed in aggregated form for improving services.
Important:
We never ask for your card PIN, CVV, net banking password, or UPI MPIN. If anyone claims to be from SAMIRO and asks for such details, please do not share.
3. How We Use Your Information
Your personal data is used to:
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Process and fulfill orders
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Improve user experience
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Communicate offers, updates, and service alerts
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Resolve disputes and troubleshoot issues
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Prevent fraud and enhance security
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Conduct research, analytics, and surveys
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Comply with legal requirements
You may opt out of marketing communications at any time.
4. Sharing of Information
We may share your data with:
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Group companies, affiliates, and partners
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Sellers, logistics partners, and service providers
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Payment processors and reward program partners
We may also disclose information to law enforcement agencies if required under applicable laws or in good-faith belief of necessity for:
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Legal compliance
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Protecting rights and safety
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Preventing fraud or misuse
We are not responsible for the privacy policies of third-party partners. Please review their policies before sharing your data.
5. Security Measures
We implement reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure.
However, data transmission over the internet is not completely secure. You are responsible for protecting your login credentials and password.
6. Data Retention & Deletion
You may delete your account anytime through your profile settings or by contacting us.
We may delay deletion if:
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Orders, claims, or grievances are pending
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Legal obligations require retention
We retain data only as long as necessary. Some anonymized data may be retained for analytics.
7. Your Rights
You may:
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Access your personal data
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Update or correct information
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Request deletion
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Withdraw consent
Consent withdrawal is not retroactive and may limit or restrict use of certain services.
8. Consent
By using the Platform and providing your information, you consent to:
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Collection, storage, and processing of your data
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Being contacted via SMS, email, calls, or messaging apps regarding orders, offers, or service updates
To withdraw consent, write to our Grievance Officer with the subject “Withdrawal of consent for processing personal data.”
9. Contact Information
Grievance Officer – SAMIRO (ARYANTAA RETAIL)
📧 Email: supportsamiro@gmail.com
📍 Address: civil lines , kanpur PINCODE - 208001
